Chat bots are gradually replacing applications in the world of Android phones and iPhones. Research actually reveals that users no longer download many applications for various purposes; they prefer to retain only the necessary applications like social media apps (Facebook, Snapchat, Twitter and Instagram) and messaging apps (Viber, Messenger and Telegram).
As a solution, business developers and app creators have turned to chat bots to render customer service. Now, instead of downloading an opening an app, users simply have to add a bot and message it. There is no need to uninstall when you no longer need the service; you simply have to delete the conversation or remove the bot from your messaging app.
Chat bots are receiving various feedbacks from users. While some are efficient and conversational, some are dull and frustrating to talk to. Users say the latter chat bots seem to have a hard time comprehending user responses; thus, users have to figure out what chat bots can understand, so it takes up more time.
One prolific industry today is travel and airlines, as people always need to travel, whether for leisure or business. So, there are many chat bots focused on this industry. One of them is Book Flights, a chat bot for Telegram. So far, this chat bot is performing its function in a satisfactory manner.
Book Flights with Book Flights
Upon adding Book Flights to Telegram, the chat bot asks where will you fly out from. You can specify the city name or the airport, and Book Flights will give you a list of options: either airports close to your city or airports that closely match the airport you specified.
Once you chose the airport where you will be coming from, Book Flights asks you your destination, then again, gives you choices to select from. Then, you will be asked to specify the dates of your travel. Once specified, Book Flights will send you “the best deals” it can find. All you have to do is choose one and click the link provided, and you can book away.
You can update your search settings to receive more specific results. You can change the number of passengers (adults, children and infants), you can sort by price or by duration, you can also filter the flights by stops and choose whether you book a direct flight. You can also pick a cabin class, currency and locale or language, for easier use.
Not Conversational but Easy to Use
Book Flights is a chat bot but it is not chatty. It only understands a set of fixed responses from users. The city or location you provide should be specific enough for the bot to understand. Apart from these issues, this chat bot is very user-friendly. The options are always enumerated and you can modify your search using a lot of filters, making it more convenient.
If you want to book flights easily, without having to install apps or visit airline websites that sometimes take too long, you can opt to use Book Flights, a Telegram chat bot.